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Community Guidelines

Last updated: 7 September 2026. These Guidelines form part of our Terms of Service.

Marabou was built for Black love — a place where you do not have to explain yourself, brace for a slur, or wonder whether a message was a compliment. That only holds if it is enforced. These Guidelines say what we expect, and exactly what happens when someone ignores it.

One rule underneath all of them: treat the person on the other side as someone you might run into at a family cookout. Say what you would say to their face, in front of people who love them.

On this page

  1. What we want
  2. Hate and discrimination
  3. Harassment
  4. Sexual content and consent
  5. Being real
  6. Scams and solicitation
  7. Minors
  8. Violence and self-harm
  9. Other people's privacy
  10. Photo rules
  11. What happens if you break a rule
  12. Appeals
  13. Reporting someone

1. What we want

2. Hate and discrimination

Not tolerated, in profiles, posts, comments or messages:

Preferences are allowed. Stating one as a rejection of a whole group is not. "I love a Sunday cook-up" is a preference. "No dark-skinned women" is a rule about people, and it does not belong here.

3. Harassment

4. Sexual content and consent

5. Being real

6. Scams and solicitation

Nobody you meet on Marabou should ever need your money. Not for a flight, a customs fee, a sick relative, a phone bill, a crypto tip, or an investment that closes today. This is the single most common way people are harmed on dating apps, and it always starts with warmth.

7. Minors

Marabou is 18+. Anyone found to be under 18 is removed immediately. Sexual content involving minors is reported to the National Center for Missing & Exploited Children and to law enforcement, and the account is permanently removed and preserved for investigators. There is no warning and no appeal for this. See our Child Safety Standards.

8. Violence and self-harm

If you are struggling, you are not a problem to be moderated. In the US you can call or text 988 for the Suicide & Crisis Lifeline. Elsewhere, contact your local crisis line or emergency services.

9. Other people's privacy

10. Photo rules

Every photo is checked automatically before it goes up and again after. Explicit photos are refused and each refused explicit photo is a strike; you are warned every time. Five strikes close your account for good, and the email on it cannot open a new one. Think we got it wrong? Email support@maraboudating.app from the address you signed up with.

11. What happens if you break a rule

Posts and comments are screened before they publish. If your post contains a slur or listed hate speech, it is blocked at the moment you press post — it never reaches anyone — and you are told which rule it hit. Other breaches in these Guidelines, colourism and texturism among them, are enforced by human review after a report rather than by an automatic filter, so please do report them.

Repeat breaches escalate, and you are warned before every step:

StageWhat happens
Blocked at the composerThe post never publishes and no strike is recorded — being stopped before you post costs you nothing.
WarningsA strike is recorded only for content that was published and then found to break the rules. You are told what was wrong and how many warnings remain. The first suspension comes on the tenth.
Suspension 1One week. You can read, but not post, comment or message.
Suspension 2One month.
Suspension 3Six months.
Suspension 4One year.
FinalPermanent removal. You can request a copy of your data by emailing support before or after removal.

The ladder does not reset. Coming back from a suspension and doing the same thing tells us the suspension did not work.

Some conduct skips the ladder entirely and ends the account on the first instance: content involving minors, credible threats of violence, trafficking, sharing intimate images of others, and ban evasion.

12. Appeals

Automated systems get things wrong. A word can be innocent in one sentence and a slur in another, and no filter reads context perfectly.

If your post is blocked and you believe it was a mistake, tap "Request a review" on the message you receive. A person reviews it. If we were wrong, the strike is removed and it does not count towards a suspension.

If your account has been suspended, you can appeal from the suspension screen or by emailing support@maraboudating.app.

13. Reporting someone

Tap the ⋯ menu on any profile, post or chat and choose Report. Tell us which rule it breaks — it helps us act faster.

If you are in danger, contact emergency services first. Reporting inside an app is not a substitute for the police. In the US, the National Domestic Violence Hotline is 1-800-799-7233; the National Sexual Assault Hotline is 1-800-656-4673.

Read the safety tips